Your membership for any TTST Fitness service will start from the dates specified on your sign up form. Your membership will continue until you terminate your membership inline with section 4 b .
2. Payments and Refunds
a. Payment – Your Direct Debit payment will be collected on the same day of every month dependant on when you join.
b. Refunds – TTST Fitness do not offer refunds unless there has been a mistake on our part. As you, the customer, are in complete control of your membership, if you make a payment then we will assume that you are planning to attend our sessions for the duration of that month. We will then make sure there is a sufficient number of staff to train the expected number of attendees. We can take no responsibility if you subsequently decide not to attend.
3. Member Entitlements
Unlimited Membership – Any TTST Fitness member can train at any venue in accordance with their membership price plan.
4. Suspending and Cancelling your membership
a. Suspending your membership
You can suspend your membership at any time once the initial 3 month membership has concluded. You can only suspend your membership for between one and three calendar months.
Suspension may be activated from the start of any calendar month by giving us at least seven working days written notice before the end of the previous month. Your membership will then be suspended from the first day of the following month.
When suspending your membership you will need to supply a re-start date;your membership fee payments will automatically re-commence on that date. You are responsible for ensuring that we have received written confirmation of your suspension request and re-start date.
Instead of paying a full membership payment, the member will pay £5 per month, on the same date as the normal direct debit is due, for every month of the suspension. This is to cover administration costs.
Medical Conditions – If you happen to pick up an injury and feel that you will not be able to train for a prolonged period of time, please contact us immediately. We will suspend your account, and once fit again, allow you to train for the amount of time you have paid before re-activating your Direct Debit.
b. How to cancel your membership
Should you wish to cancel your membership you must give us one months notice in writing.
5. Our right to cancel your membership
We will cancel your membership immediately if you:
Break these terms and conditions
Put the health, safety or well-being of other members or our employees at risk
Attend more classes than you are paying for
Engage in disruptive or abusive behavior
6. Our responsibility to you
We are not legally responsible for any possessions you lose or that are damaged or stolen at the venue by anyone. If you have an accident or injure yourself at one of our sessions you must report this to the instructor immediately.